FAQ

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Applying for Accommodation

Under what conditions is it possible to apply for a room with the Studierendenwerk München Oberbayern?

Requirements include:

1. You must be enrolled in a regular course of study(*1) at a university represented by the Studierendenwerk.

Jurisdiction of the Studierendenwerk München Oberbayern:

• Ludwig-Maximilians-Universität (LMU)
• Technical University of Munich (TUM) (*2)
• Hochschule München University of Applied Sciences (HM)
• University of Music and Theatre (HMTM)
• Munich School of Politics and Public Policy (HfP)
• International University SDI München
• Blocherer Schule
• Katholische Stiftungshochschule University of Applied Sciences (KSH)
• Rosenheim Technical University of Applied Sciences (TH Rosenheim, only for halls in Rosenheim)
• University of Applied Sciences Weihenstephan (HSWT, only for halls in Freising)
• University of Television and Film (HFF)
• Academy of Fine Arts (AdBK)
• International School of Management (ISM)
• Munich School of Philosophy (HfPh)
• Hochschule der Bayerischen Wirtschaft (HDBW), Munich Campus
• Ukrainische Freie Universität

(*1) regular course of study (“ordentlicher Studiengang”): “regular students” are students who are enrolled at a university or school of higher education and whose time and work is mainly used for their studies.

(*2) excl. Straubing Campus

2. Your monthly income must not exceed the up-to-date BAföG maximum rate by more than 30 %.

3. You must not have lived in the zones M-4 of the MVV area when you acquired your university entrance qualification (Abiturzeugnis). This does not apply for universities in Rosenheim and Freising.

What are the exclusion criteria for applicants?

Persons who fulfil any of the following criteria on the date they will presumably move in or want to move in are not authorized to live in our halls of residence:

• having a monthly income which exceeds the up-to-date BAföG maximum rate by more than 30%
• having had a tenancy agreement terminated by the Studierendenwerk
• having been banned by the Studierendenwerk from entering their premises (“Hausverbot”)
• living in or having lived in an accommodation unit with no valid tenancy agreement or without the consent of the Studierendenwerk
• having rent arrears or other financial debts with the Studierendenwerk
• after having completed a first undergraduate course of study, intending to enrol in another undergraduate course of study; or after having completed a Master’s degree programme, intending to enrol in a further course of study
• doctoral candidates or PhD students
• currently having a signed tenancy agreement with the Studierendenwerk
• not having at least 1 year left as a tenant (“Restwohnzeit”)

Furthermore, persons who, at the time of acquiring their university entrance qualification, are registered within the catchment area of the zones M to 4 of the MVV (Münchner Verkehrs- und Tarifverbund) are not authorized to live in our halls. This does not apply for universities in Rosenheim and Freising.

Am I entitled to receive accommodation if I submit an application?

No, you’re not. By submitting an application, you let us know that you’re interested in one of our accommodation units; however, you’re not legally entitled to actually be offered one.

From when can I apply and how do I apply?

Applications are submitted online via the Studierendenwerk website (www.stwm.de/en/accommodation/application/online-application).

Applying for the winter semester is possible from the 15th of May in the year your studies begin, for the summer semester from the 15th of November the year before your studies begin.

Students who are already enrolled can apply at any time.

I’ve already completed a course of study (Master’s, Bachelor’s, Staatsexamen or similar). Am I entitled to apply?

No, you’re not. Please have a look at our Policy for Allocating Accommodation or at the 2nd FAQ above (exclusion criteria). Exception: If you’ve completed a Bachelor’s degree programme, you’re eligible to apply for your Master’s.

How many halls of residence can I choose when applying?

You can choose up to three halls of residence at the main location of your course of study. However, your selection is not treated as a list of priorities.

What documents do I need to submit when applying?

You must add the following documents to your online application:

a) certificate of enrolment (Immatrikulationsbescheinigung), in the case of persons who are not yet enrolled the university’s acceptance letter or a document confirming the application with a university
b) the university entrance qualification (such as Abitur certificate)
c) in the case of postgraduate studies (Master’s) a document confirming the already completed previous course of study
d) a scan of your ID/passport
e) the completed form for personal details including in particular information on your registered address, the number of semesters you have been enrolled in your current course of study when applying (“Fachsemester”), information on the campus as well as on your needs and completed study programmes. You will need to confirm that the provided information is correct (entirely completed online application form).

As soon as you receive your certificate of enrolment or acceptance letter, it must be immediately uploaded on our website under “My Account”.
You’ll automatically receive your login details for uploading your documents in a separate email as soon as we have checked and registered your application.
PLEASE NOTE that this can take up to 7 days if many applications are submitted around that time.

What does “My Account” mean?

My Account is a page on our website where you can upload your certificate of enrolment as well as other documents during and after the application phase.
You’ll receive your login details via email, as explained in the FAQ above. Please be sure to keep them safe. In general, login details consist of the email address you provided as well as an automatically generated password, which you cannot change yourself.

Do I receive a confirmation after having uploaded my certificate of enrolment or other documents?

No, you don’t. Please once again log in under My Account to check your application status. It can take up to 7 days for your status to be updated, depending on the type of document you submitted. With certificate of enrolments even until 14th May or 14th November (deadline).

Explanation status:

a) “offen” (open, still to be dealt with)
b) “in Bearbeitung” (being dealt with, only for damage reports during the tenancy)
c) “erledigt” (settled, everything is O.K.)
d) “abgelehnt” (rejected, you’ll find the reason stated in the answer field on the right)

Do I need to submit a new application each semester in order to remain on the waiting list?

No, that’s not necessary. Just make sure to upload your acceptance letter or your latest certificate of enrolment at the latest by 14th May for the summer semester or at the latest by 14th November for the winter semester under “My Account”.

I have lived with the Studierendenwerk München Oberbayern before. Is it possible to apply again?

That depends on several factors. For instance, you need to have at least 1 year left as a resident (“Restwohnzeit”).
Further requirements can be found in our Policy for Allocating Accommodation under Item 1 as well as in the 1st and 2nd FAQ above.
If you’re unsure whether or not you are eligible to apply, please send an email to: wohnen-bewerbung@stwm.de

Can I take my application back?

Yes, you can. Applying for accommodation is not binding. You can withdraw your application at any time.
To do so, simply send an email to wohnen-bewerbung@stwm.de.

Can I apply for a flat together with a friend or sibling?

No, unfortunately that’s not possible. You’re very welcome to apply for the same halls of residence and state whom you’d like to live with in the field “Extra Information” (Hinweisfeld). However, there’s no guarantee that it will work out.
It all depends on what rooms will be free.

Can I apply for a flat together with my spouse?

Yes, that's possible.  Both persons need to fulfil the application requirements (1st and 2nd FAQ).
Further requirements can be found in our Policy for Allocating Accommodation, Item 5.

a) Please both fill in our online application form.
b) Each of you needs to enter your spouse’s name into the appropriate field
c) You’ll also need to additionally send an email to: haertefaelle@stwm.de including a short description of your situation.
d) Attach the following documents:
    1. Marriage certificate
    2. In the case of families with children, also your children’s birth certificates

Can I apply for preferential admission if I’m a single parent?

Yes, you can. Students with a child / single parents are entitled to apply for preferential admission in accommodation units which are intended for this purpose. Studying parents can thus be given priority in the allocation process.
However, all adults who live in the same household with the child or children must be enrolled at a university. Applications must include documents confirming your situation.
Required documents:
a) maternity record (“Mutterpass”) or birth certificate
b) You’ll need to additionally email a short description of your situation to haertefaelle@stwm.de.

Shortly after your situation and documents have been verified, you will receive a response by email.

Can I apply for preferential admission if I require accessible accommodation or if I represent a hardship case due to especially difficult circumstances regarding social status, health issues and/or family situation?

Yes, that’s possible. Students with special needs are entitled to apply for preferential admission in suitably equipped accommodation units.
Students suffering from physical disabilities or representing other hardship cases can be given priority in the allocation process. Applications must include documents confirming your situation. Applying for accommodation is carried out online to start with. Please make sure to tick the box for hardship cases when applying.

Required documents:
a) Schwerbehindertenausweis” (disability card) or “Feststellungsbescheid” (official confirmation)
b) medical certificate (certificate issued by a specialist responsible for the type of disability you’re suffering from (or who has completed specialized training in this field)) in German, or perhaps as an English translation/please also note the information provided under these FAQs.
c) You’ll need to additionally send an email to: haertefaelle@stwm.de including a short description of your situation and the type of accommodation you require.

Shortly after your situation and documents have been verified, you will receive a response by email.

Can I myself change or check details in my application?

No, unfortunately that’s not possible. You're very welcome to get in touch by email: wohnen-bewerbung@stwm.de

What happens if I apply again although I’ve already submitted an application (initial application)?

We only accept one application per student (initial application). Any additional application will be deleted without further comment.
If you’ve already submitted an application and have a question regarding your application, you can get in touch with wohnen-bewerbung@stwm.de.

I’ve been on the waiting list for a long time. Why have I still not received an accommodation offer?

There can be several reasons for this; possible reasons might include:
a) You didn’t upload your up-to-date certificate of enrolment (Immatrikulationsbescheinigung).
b) You didn’t accept a binding accommodation offer or didn’t respond.
c) You didn't react to requests sent by the Online Application.
d) You cannot be contacted via the email address you provided.

We can check for you whether or not your application is still active. If you’d like us to do so, please send an email to: wohnen-bewerbung@stwm.de

Can I find out my current position on the waiting list?

No, unfortunately that’s not possible. Count with the approximate waiting periods stated on our website. The waiting periods are regularly updated. Due to lots of different influencing factors, it’s impossible for us to provide exact information.
Our up-to-date waiting periods for the individual halls of residence can be found here.

I require proof of accommodation for my visa. What can I do?

We can issue a document confirming that you’re on our waiting list. If you require this type of confirmation, please send an email to: wohnen-bewerbung@stwm.de

What does the waiting period stated in semesters mean?

One semester lasts six months. It’s the period of time which you will approximately have to wait until you receive an accommodation offer. You can also convert the given waiting period into years, e.g. 4 semesters waiting period would be approx. 2 years after submitting your application.

Are the halls of residence I choose treated as a list of priorities?

No, they’re not. In general, free accommodation units are allocated according to the chronological order in which we receive the applications (waiting list). It’s irrelevant whether the free room is in the first, second or third hall that you chose in your application.

I’m an exchange/Erasmus student. Can I apply for accommodation?

Yes, you can. However, it’s almost impossible for you to be offered a room via the Studierendenwerk. Check our waiting periods as well as the application requirements listed in the 1st and 2nd FAQ above. You can get in touch with the international office or the exchange coordinators of your university in Munich, Freising or Rosenheim.
Further information can be found on our website under International as well as in our Policy for Allocating Accommodation under Item 4.

I need a place to stay immediately. Why can I not be given priority?

As we only have a limited amount of accommodation available, we allocate our free rooms according to the chronological order in which we receive the applications (waiting list) as well as according to the latest allocation and funding policy. More detailed information can be found under Item 4 of our Policy for Allocating Accommodation.

Can the waiting periods change for individual halls of residence?

Yes, that's possible, for instance, due to renovation works, opening of new halls as well as other reasons.
The waiting period which is stated for a hall of residence merely gives the approximate time span between submitting an application and receiving an accommodation offer.

Is it possible to rent a room for a short period of time (< 1 semester), e.g. during an internship?

No, unfortunately that’s not possible. You could merely look for a room as a subtenant, provided you’re enrolled at a university (no matter which one or where). However, the Studierendenwerk is not in charge of finding subtenants.

How can I find a room as a subtenant or information on finding other accommodation in Munich?

The following links provide information on accommodation websites, privately run halls of residence as well as our Private Accommodation Service:

Studierendenwerk München Oberbayern - Further Accommodation

Private Accommodation Service

Private Housing Market TUM

JIZ München

FAQs Brand Studentenstadt Freimann

Who can I turn to if I can’t cope with all that has happened?

Anyone affected by this tragedy can contact our Advice Centre. Apart from that, there are also many other services you can turn to; we have put together the following list for you.

https://www.studierendenwerk-muenchen-oberbayern.de/en/advisory-network/

https://www.studierendenwerk-muenchen-oberbayern.de/en/advisory-network/psychotherapeutic-and-psychosocial-advisory-service/

 

Outside our opening hours, you can also contact the following services:

Evangelische Telefonseelsorge (Protestant pastoral phone line)

Tel: 0800 - 111 01 11

Katholische Telefonseelsorge (Catholic pastoral phone line)

Tel: 0800 - 111 02 22


Münchner Insel

Marienplatz, underground level, 80331 Munich

Tel: 089 - 22 00 41 and 089 - 21 02 18 48

Mon to Fri: 9:00 a.m. to 6:00 p.m. and Thurs: 11:00 a.m. to 6:00 p.m.

 

KRISENDIENST Psychiatrie

Available by phone 24 hours a day

Tel: 0800 - 655 3000

 

DIE ARCHE Suizidprävention und Hilfe in Lebenskrisen e.V.

Saarstraße 5, 80797 München

Tel: 089 - 33 40 41

Mon to Fri: 9:00 a.m. to 1:00 p.m. and 2:30 p.m. to 5:00 p.m.

Who can help me if I am currently not capable of taking exams due to the strains of the past few weeks?

We advise you to contact your university right away (faculty, examination office) to talk about how to go on from here.

What are the plans regarding the self-administration of the hall of residence and the many communal areas in the StuSta?

Due to the current corona regulations, opening communal areas is not possible at the moment. We hope that a relaxing of restrictions will soon be possible. Apart from this, a concept will have to be devised in order to ensure future procedures have a sound legal basis. This will require further talks between the hall’s self-administration and the Studierendenwerk.

Is it possible to extend my residency due to the special circumstances?

Every former resident of House 13 can receive, if she or he wants to, one semester added to the maximum duration of their residency. It is not important if you have already lived with us as a resident for 12 semesters (6 years). It is a bonus semester you receive for having to move.

What about the deposit paid by the residents of House 13?

It is not yet clear whether House 13 in the StuSta will be partly renovated or completely. The tenants will therefore get their deposit back or it will be transferred to their new accommodation without their rooms having been officially inspected.

Will I get my rent back if I do not require a room in a hotel and have not moved into a new room?

Yes, if you have not been staying in a hotel nor have moved into another room (moved directly) in one of our halls of residence, you will be credited or refunded that part of the rent.

Will it be possible to move back into House 13 anytime soon? If yes, can we move back into our old rooms?

We cannot answer that question at present. The first step will be to document and assess the damage. After that, we will be able to judge if the house can be re-inhabited after the fire damage has been repaired or if it would make more sense to carry out a complete renovation.

What do I have to do if I was in need of medical assistance and paid for it myself?

Certain expenses, such as medication, seeing a doctor, ambulance services or therapy are refunded.
For this purpose, please contact our Service Desk (wohnen@stwm.de). We will then send you a form, which you have to fill in and send back to us.

What do I have to do if my personal belongings were damaged by the fire?

In general, liability coverage for private property brought into the living quarters must be taken out through a household contents insurance policy (e.g. through your parents or yourself), which is to be used in the event of damage.

If you have further questions, please contact our Service Desk, if possible, by email: wohnen@stwm.de

Where can I turn to if I have any questions concerning my old/new accommodation?

Any questions concerning your accommodation should be, as usual, directed to your hall’s administration. If you live in the Studentenstadt, please send an email to: wohnen-team2@stwm.de.

Where can I now study in peace and quiet?

Due to corona regulations, the reading rooms (including the ones in the Staatsbibliothek) are closed. We do not know for how long this will be the case. At the moment, the only possibility to study is probably at home.

How do I get to my belongings stored in the sports hall?

Please arrange an appointment with our employees of the technical department. The best way would be to write an email to wohnen-technik@stwm.de or give them a ring during the opening hours.

Phone opening hours:
Monday to Friday 9:00 a.m. to 12:00 noon
Tuesday and Thursday 2:00 p.m. to 4:00 p.m.
Tel: 089 - 38196-1301/-1302/-1306

Are there any residents of other houses who also have to move?

At the moment, no residents of the Studentenstadt’s House 12 have to move. Residents in our other halls of residence do not have to move either. When students move out of rooms in House 12, these rooms are going to remain vacant so that possible necessary short-notice renovation works can be carried out with as much flexibility as possible. We will possibly also choose this method for other upcoming renovations. The advantage of this procedure is that as few residents as possible have to move but that we are still flexible with regard to necessary renovations.

What is the connection between the fire in House 13 and the plans for renovating other halls of residence?

Basically, we have been planning for some time now to carry out extensive renovations in large parts of the Studentenstadt. Negotiations are being carried out with the Bavarian State Ministry of Housing, Building and Transport with regard to financing. At first, we are going to focus on Houses 9 and 12.
In order to be able to carry out renovations - or partial renovations - we had first decided that when students move out of their rooms in Houses 9 and 12, these rooms were to remain vacant. The concrete renovation concepts are currently being devised. Carrying out extensive renovations would be sheer impossible in a fully inhabited building. So far as it is possible, this gradual procedure is to prevent our current residents from having to move unnecessarily.
After a further inspection of House 9 and the resulting outcome, we will unfortunately not be able to proceed according to our initially planned approach (in House 9). We are sorry to say that it will not be possible to carry out the necessary renovations on this building if it is partly inhabited. For this reason, there is unfortunately no other alternative than all residents of House 9 having to move by the end of September 2021.

Will the additional cost caused by the firewatch be passed on to the tenants, so that the rent will increase?

No, the cost for the firewatch will not affect our students’ rent.

What exactly is a firewatch team?

A firewatch team consists of two security employees and is a form of organizational fire protection. Engaging a firewatch is a mere precautionary measure. In the case of a fire, it ensures that the fire brigade is alerted earlier and the students are made aware of the danger more quickly.

Why are firewatch teams present at several houses at the moment?

Because of the fire disaster on 16.02.2021, the Studierendenwerk München Oberbayern is going to have its entire real estate thoroughly re-examined in regard to fire safety. The City of Munich’s Fire Department irregularly carries out fire safety inspections, known as a “Feuerbeschau”. The defects discovered are then immediately remedied by technical personnel. Last autumn, the Feuerbeschau took place in the Studentenstadt for the Houses 9 and 12. The defects discovered were remedied. Because of the fact that these two buildings were constructed at the same time as House 13, they are being re-examined. In general, inspections are always only a snapshot. Since the buildings are also subject to constant change due to being inhabited, the Studierendenwerk München Oberbayern will have an additional inspection carried out as a precaution.

The firewatch teams that were organized by the Studierendenwerk München Oberbayern are employees of a security service, whose job it is to ensure the halls are safe and to immediately call the fire brigade in the case of a fire. We organized this additional service as our halls’ caretakers have other tasks to carry out and cannot continuously inspect the houses.

Why did the residents of House 13 have to move out after the fire?

The fire severely damaged important supplies which are located in the basement of the house. Due to this damage, the house cannot be inhabited at the moment.

What caused the fire in House 13 in the Studentenstadt?

The investigations of the police are still going on. The cause of the fire is still unknown. The Studierendenwerk München Oberbayern has not received any additional information from the investigating authorities even upon enquiry. Due to the ongoing investigations, we are not going to comment on any statements to the contrary in the media and are not going to make any statements with regard to possible causes of the fire. We are cooperating with the authorities in charge and are doing everything in our power so that the situation is clarified as quickly as possible.

FAQs Umzug Haus 12

Are there already concrete plans regarding the renovation of House 12?

In all probability, the renovation works will begin in 2022. The renovation’s planning stage has already begun.

Why can the students not remain living in the building until the renovation begins?

It is a challenge to organize for nearly 600 residents to move to other halls of residence within merely a couple of months. We therefore have to plan up ahead. For this reason, we will already start preparing the moves in October 2021.

How can an empty building be justified in view of the long waiting list?

Carrying out planned renovation works on old buildings cannot be avoided. This long-term investment in safety but also in ecology makes it possible in the long run to still be able to offer modern accommodation for students.

Will the current residents of House 12 be given an extension of their residency?

As all the tenancy agreements will expire at the latest by 31.03.22 and the fact that the building will be closed down has been known for a long time, no additional extension of residency can be granted.

What is going to happen with the deposit when moving?

The deposit which has already been paid for the single apartment in House 12 will be transferred to the new accommodation. Please be aware of the fact that there could be deductions, if e.g. keys or furniture are missing or damaged.

FAQs Umzug Haus 9

Why has the necessity of moving come up so suddenly?

The reason for deciding that all residents of House 9 have to move is due to it not being possible to renovate House 9 bit by bit. This has been clear since the inspection that was carried out by an expert on 12.04.2021. Approx. 600 students are currently living in House 9 and it would not be possible for all of them to move to a different apartment within a short period of time. Planning ahead is absolutely necessary and that is why we have to start already in June.

Are there already concrete plans regarding the renovation of House 9?

In all probability, the renovation will be started in the fourth quarter of 2021. The renovation’s planning stage has already begun.

How long is House 9 going to remain vacant?

At the moment, we can only make a rough estimate for how long House 9 will be uninhabited. The period of time is somewhere between 9 months in the case of partial renovations and several years in the case of a complete renovation.

Why can the students not remain living in the building until the renovation begins?

It is already a challenge to organize for 600 residents to move to other halls of residence within merely a couple on months. We are forced to plan ahead, which is why it is unavoidable to start organizing the moves already in April.

Why is the Studierendenwerk not waiting with their planning until the final result of the expert report?

It can take up to 6 months until the result of the official public position/approval is known. We cannot wait for that long because, in the worst case, roughly 600 residents would have to move within a very short period of time, which would be sheer impossible at the beginning of the winter semester.

How can an empty building be justified in view of the long waiting list?

The Studierendenwerk is extremely sorry that due to the loss of more than 600 rooms the situation regarding the waiting list still cannot be eased to a great extent. The necessity of carrying out necessary construction work nonetheless still remains, even if these measures will temporarily affect the waiting list in a negative way.

What will happen if it was possible after all to live here according to the official report?

It is already certain that there definitely will be construction work that cannot be carried out if the building is partly inhabited. Only after the renovations have been completed, can the building be inhabited again.

What is going to happen with the deposit when moving?

The deposit which has already been paid for the single apartment in House 9 will be transferred completely to the new accommodation; no deductions will be made.

Frequently asked questions: Housing and the pandemic SARS-CoV-2 / COVID-19

My tenancy agreement with the Studierendenwerk ends by the end of the month, as I had planned on leaving. Due to the current situation, I am going to stay on after all. However, there is a new tenant for my room/flat. Can I keep my room after all?

If there already is a new tenant for your room, you cannot remain living there, as this new tenant has already signed the tenancy agreement.

It is possible that other rooms in the halls of residence are still vacant, at the moment, due to other students terminating their agreements. We cannot, however, guarantee that there will be something free starting in connection. Please ring or email our administrative office.

I have terminated my tenancy agreement with the Studierendenwerk and would have to move out next week. I have contracted COVID-19 and am now in quarantine. Do I have to move out?

No. In this situation, no student union would expect you to move out. The tenant’s right to physical integrity has priority over the landlord’s/landlady’s interest in having the tenant move out. Due to the fact that everyone is asked to show solidarity and drastically reduce their personal contacts, the tenant cannot be expected to move out - also for the reason of protecting others.

By the way, this also applies to other flats or shared flats in general.

I am an exchange student (Service Package) living in a hall of residence. Due to the pandemic, I am going to fly back home. Do I have to interrupt/terminate my tenancy agreement?

Of course you can travel back home. As a Service Package student, the first important thing to do is to get in touch with your university to settle if it is possible for you to travel back at an earlier stage. After that, please contact our administration in order to clarify further details concerning your tenancy agreement.

I am a student from abroad and have lost my part-time job due to the pandemic. I am no longer able to pay my rent and want to travel back home as quickly as possible. Is it possible to terminate my contract early or without notice?

Normally no, the terms stipulated in the contract concerning termination are still valid. In this case you should, however, contact the administration immediately, so that, we can together find a solution.

I have lost my part-time job due to the pandemic. I will not be able to pay the rent for my room in a hall of residence from next month onwards. Am i going to receive a notice of termination?

In the current situation, you do not need to worry about your tenancy agreement being terminated for this reason. But please contact our Rent Accounts Department immediately so that you don’t miss important deadlines!

Please email (mieten@stwm.de) the Rent Accounts Department.

Normally, there is the possibility of deferring your rent. Furthermore, there might be the possibility of applying for “Wohngeld” or BAföG. Together we will find a solution.

I am a student from abroad and was meant to begin my studies in Munich. I already have a tenancy agreement. At the moment, I cannot come to Germany. Is my tenancy agreement still valid? Can I terminate the contract without notice?

Yes, the tenancy agreement is still valid.

In most cases, terminating it without notice is not possible. The terms stipulated in the contract concerning termination are still valid. In this case, however, you should also contact our administration immediately, in order to find a solution for terminating the contract at an earlier stage.

I have signed a tenancy agreement with the Studierendenwerk starting next month. Due to the current situation, however, I am not able to move. Next month the deposit as well as the rent will nonetheless be debited from my account. What can I do?

Terminating your tenancy agreement is not possible just like that. Please contact - preferably by email - our administration, so that, we can together find a solution.

I'm an international student and need information about possibly returning home. Where can I get this information?

If you are planning to return home, please contact your German university up ahead. Should you be living in one of our halls of residence, please also contact our administrative offices.

The Federal Foreign Office provides up-to-date information about travelling and safety:
www.auswaertiges-amt.de/de/ReiseUndSicherheit/reise-und-sicherheitshinweise

You can also get information at your country’s embassy/consulate in Germany:
www.auswaertiges-amt.de/de/ReiseUndSicherheit/vertretungen-anderer-staaten

Someone in the house has contracted COVID-19. Can my rent be reduced?

No. The fact that someone else contracted COVID-19 does not mean that there is a defect in your living quarters, and thus, you cannot reduce your rent.

Is it possible to extend my residency because of the corona pandemic?

Please understand that it is not possible to extend your residency due to the current special situation. In special cases of hardship, however, we will decide individually.

Can I, due to the corona pandemic, use my “Special Right of Termination”?

As a tenant of the Studierendenwerk München Oberbayern you do not have the right, despite the unusual situation at the moment, to terminate the contract using the “Special Right of Termination”.
The “Special Right of Termination” is only valid for the 30th of September of each year (3 months notice). There is, however, the possibility of terminating the contract early. In this case, please contact the administration.

I was going to move in, but feel sick. What should I do now?

Please contact us before collecting your keys if there are any signs of you being sick. By telling us up ahead you will be protecting yourself and others. Together we will find a solution!

Can students still move in?

Yes, students can move in as planned.

Should there be any changes, we will let you know.

I have tested positive for Covid-19 and live in one of the Studierendenwerk München Oberbayern’s shared flats. What should I do now?

Please pay attention to the current regulations for people who were tested positive: https://www.stmgp.bayern.de/coronavirus/haeufig-gestellte-fragen

It’s very important that you make sure to tell the people you are living with as soon as possible. That's the only way they can react appropriately to this situation. Our experience has shown that, especially in shared flats, the residents show solidarity and help each other, for instance, by doing errands. In shared flats, cleanliness and hygiene are especially important at the moment. We would also advise you to set up a schedule in your shared flat for using the shower and kitchen, in order to avoid unnecessary contact.

Should you have any more questions, you can also contact the service line of the Bavarian government: +49 89 122220

Private Accommodation Service

The user ID I was sent doesn’t seem to be valid.

Please make sure to enter the ID correctly and pay attention to capital letters. The user ID has 6 digits. Don’t forget your user ID is only valid for a period of 6 months. If you received your user ID more than 6 months ago, you’ll need to register again.

What can I do if an offer seems untrustworthy?

If it turns out that the details mentioned in the offer are untrue or that the offer is untrustworthy, do let us know. You can either fill in our feedback form or simply send an email to pzv@stwm.de.

We also recommend not to pay your landlord or landlady in cash. But if you do, we strongly advise you to make sure you get a receipt.

I have forgotten my user ID.

Please send an email, including your name and date of birth, to pzv@stwm.de. We will then email you your user ID.

My account has expired; is it possible to re-activate it?

If that's the case, you must register again. You will also need to send us your latest certificate of matriculation. If you have any further questions regarding the Private Accommodation Service, please contact us via email at pzv@stwm.de or visit us in our office in the Alte Mensa in the Olympiadorf.

I registered and sent in the required documents some time ago, but have still not received a confirmation.

There could be different reasons for this:

  • The email address that you provided in the form was incorrect.
  • Your inbox was full when your confirmation was sent out
  • We did not receive your documents.

In order to find out what exactly happened, please get in touch with us by email.

Some offers don’t seem to exist, although they’re listed in the overview.

Your browser may be showing you an out-of-date version of the list. Please refresh the page to get an up-to-date list.

Is it common to be asked to transfer the deposit or rent payments to the landlord’s account in advance?

As there is always the danger of internet fraud, please never transfer any money for a security deposit, rent payment, or similar in advance. As the Private Accommodation Service merely hands on address details, the Studierendenwerk does not know the landlords or landladies personally.

Rent Accounts Department

When is the rent and deposit withdrawn from my account?

Your rent will always be taken from your account on the 8th day of the month.

Please check our email “SEPA Ankündigung - Studierendenwerk München Oberbayern” [SEPA pre-notification – Studierendenwerk] to find out when the first rent payment will be withdrawn. You will receive this email by the 3rd day of the month.

The deposit is usually withdrawn 20 days after you receive the email “SEPA Ankündigung - Studierendenwerk München Oberbayern”.

It will not be possible for my next rent payment to be withdrawn on the 8th as stipulated. Is it possible for it to be withdrawn at a later stage?

If your rent cannot be withdrawn as stipulated, e.g. because there is not enough money on your account, it is possible to defer payment. Should this be the case, please get in touch with us by the 3rd day of the ongoing month, by email or phone. Please also let us know on what date you would like the rent to be withdrawn instead.
The contact details of the Rent Accounts Department can be found at the top of this page.

Please be aware of the fact that your bank will charge a fee should the direct debiting fail. You will have to pay this fee yourself; depending on what bank you are with, the charge will be somewhere between 3.50 euros and 10.00 euros.

My rent was not able to be taken from my account. What do I need to do now?

Please contact us immediately by email and let us know on what date we can withdraw the rent instead. Please be aware of the fact that your bank will charge you any associated direct debit fees.

Should you not get in touch with us within ten days, you will receive a request for payment by email.

After having received the request for payment, please transfer the stated amount to the account mentioned, providing your Ident-Nr.
You will find your Ident-Nr. in the request for payment as well as in your tenancy agreement.

Requests for payment are sent out once or twice a month by email. Therefore, please regularly check the email account you provided in your tenancy agreement as well as its spam folder.

Requests for payment are not sent out by post.

The contact details of the Rent Accounts Department can be found at the top of this page.

I would like to set up a standing order. How do I proceed?

It is possible to have your rent transferred by standing order.

You need to place the standing order with your bank. Please email us your bank’s confirmation. The contact details of the Rent Accounts Department can be found at the top of this page.
Please note that your rent could be increased during your tenancy, which would then require you to update your standing order.

Should there be adjustments regarding rent, tenants will be informed about this by email in November.

This information is also passed on to the house representatives, whom you are welcome to contact should you have any questions.

I am in arrears with my rent. Will my tenancy agreement be terminated?

As soon as two months’ rent or one month’s rent plus the deposit are overdue, you will receive a notice of termination for your accommodation unit.
Should you be behind on your rent payments, please get in touch with us immediately so that we can find a solution.

The contact details of the Rent Accounts Department can be found at the top of this page.

I have received a notice of termination due to rent arrears. What can I do?

Please get in touch with us immediately by phone or email.

There is also the possibility of paying off your outstanding rent by instalments. Please get in touch with us as soon as possible.

Our contact details can be found at the top of this page.

I have arranged to pay by instalments. Now I will not be able to transfer an instalment on time or the next rent cannot/could not be withdrawn. What should I do?

If you have arranged an instalment schedule, the following applies: should you fall behind with paying one or part of an instalment, or should we not be able to withdraw your monthly rent, the instalment schedule will no longer be valid and the entire outstanding amount will be due immediately.

Please get in touch with us immediately by email or phone.

Our contact details can be found at the top of this page.

I have moved out. When will I get my deposit back?

The deposit is refunded three to four months after your tenancy has ended, onto the account which was last used by us, provided there was no damage found after you handed over your accommodation unit and there are no outstanding debts.

Please note that 150.00 euros will be retained until the final “Betriebskostenabrechnung” (settlement of utilities paid for and used) has been drawn up.

What information do you require in order to refund my deposit?

The deposit is refunded onto the account which was last used by us.

Should you wish us to transfer your deposit onto a different account, please email us the following information:

name of the bank
address of the bank
first and last name of account holder
account number
Bankleitzahl (bank code number)
BIC/Swift code
IBAN

The contact details of the Rent Accounts Department can be found at the top of this page.

150 euros of my deposit were retained. For what reason?

As per your tenancy agreement, your monthly rent includes an advance payment for utilities. This advance payment can ultimately result in an overpayment or in your having to make an additional payment. For this reason, 150.00 euros from your deposit are retained until the next “Betriebskostenabrechnung” (settlement of utilities), provided it has not yet been drawn up.

This does not apply for tenancy agreements with a fixed charge for utilities.

When do I get the retained 150.00 euros back?

Provided there was no damage found after you handed over your accommodation unit and there are no outstanding debts, you will receive the remaining 150.00 euros of your deposit after the final “Betriebskostenabrechnung” has been settled.

The calculation period usually goes from 01.10.XXXX until 30.09.XXXX. The final calculation of utilities depends on when you move out.

That means:

Overpayment and end of tenancy agreement 30.09. or before
Your balance as well as the retained deposit will be transferred onto the account last used by us within 8 weeks after you have received your final “Betriebskostenabrechnung”.

Additional payment necessary and end of tenancy agreement 30.09 or before
We will deduct the amount of the additional payment from the retained deposit and will transfer the difference onto the account you last provided.

Should the additional payment be higher than the retained deposit, we ask you to transfer the difference onto our bank account within two weeks. You will find our bank details on the “Betriebskostenabrechnung”.

Overpayment and end of tenancy agreement after 30.09.
150.00 euros of your deposit will be retained until the next “Betriebskostenabrechnung” is drawn up. The amount will be transferred, along with your balance, in the second quarter of the year following the calculation period onto the account last used by us.

The calculation period usually goes from 01.10.XXXX until 30.09.XXXX.

For instance, if your tenancy agreement ends on 30.09.2022, the remainder of your deposit will be refunded in spring/summer 2023. If your tenancy agreement ends on 31.10.2022, the remainder of your deposit will be refunded in spring/summer 2024.

Additional payment necessary and end of tenancy agreement after 30.09

150.00 euros of your deposit will be retained until the next “Betriebskostenabrechnung” is drawn up. We ask you to transfer the additional payment within two weeks onto our bank account. You will find our bank details on the “Betriebskostenabrechnung”.

When will I receive my “Betriebskostenabrechnung” (settlement of utilities paid for and used)?

You will be emailed your “Betriebskostenabrechnung” in the summer following the end of the calculation period. Therefore, please regularly check the email account you provided in your tenancy agreement as well as its spam folder.

I don’t agree with my “Kautionsabrechnung” (settlement and calculations regarding the deposit). Whom can I turn to?

Please email us your objection including your reasons within six months after receiving your “Kautionsabrechnung”. We will then get in touch with you.

The contact details of the Rent Accounts Department can be found at the top of this page.

Wohnplatz

Wie geht es nach erfolgter Onlinebewerbung weiter?

Sie kommen mit Datum Ihrer Bewerbung auf unsere Wartelisten und erhalten eine automatische Bestätigung über den Eingang Ihrer Bewerbung. Sollte es bei Prüfung der Unterlagen/der Bewerbung noch Unklarheiten geben, erhalten Sie diesbezüglich eine E-Mail von uns.

Achtung: Dies kann nach erfolgter Bewerbung bis zu 7 Tagen dauern.
Bitte überprüfen Sie ebenfalls unter „Mein Account“ (FAQs Wohnplatzbewerbung), ob es Probleme beim Hochladen Ihrer Dateien gab.
Insbesondere nach dem Hochladen Ihrer Immatrikulation zu jedem Semesterbeginn.

Nach welchen Kriterien erfolgt die Zuteilung der Wohnplätze?

Freie Wohnplätze werden grundsätzlich nach der zeitlichen Reihenfolge des Eingangs der Bewerbungen vergeben (Warteliste). Um eine ausgewogene Bewohnerstruktur in den Studierendenwohnheimen sicherzustellen, wird bei der Wohnplatzvergabe mit Quoten und Kontingenten gearbeitet.
Das Studierendenwerk München Oberbayern behält sich vor, in Einzelfällen von der Warteliste abzuweichen, um die Schaffung und Er-
haltung sozial stabiler Wohnstrukturen sicherzustellen.

Genauere Informationen zu den Quoten, Kontingenten und der Zuteilung finden
Sie in der Richtlinie zur Wohnplatzvergabe unter Punkt 4.

Wann und wie erhalte ich mein persönliches Wohnplatzangebot (Festanschreiben)?

In der Regel erfolgt ein Wohnplatzangebot ca. 3-8 Wochen vor geplantem Einzug in Form eines Festanschreibens.
Dieses wird per E-Mail übermittelt, gemeinsam mit dem Mietvertrag und weiteren Unterlagen (Zusatzvereinbarung, Widerrufsbelehrung) in PDF-Form. Wird das Angebot abgelehnt bzw. erfolgt darauf keine Rückmeldung, verfällt die Bewerbung. Der fristgerechte Eingang des unterschriebenen Mietvertrags sowie der von der Kontoinhaberin oder dem Kontoinhaber unterschriebenen Bankeinzugsermächtigung ist zwingende Voraussetzung und gilt als Annahme des Wohnplatzangebots. Bei Ablehnung oder keiner Rückmeldung auf das Wohnplatzangebot oder bei nicht fristgerechter Annahme erlischt die Bewerbung. Es kann sich erneut auf einen Wohnplatz beworben werden, jedoch nicht unter Anrechnung jedweder vorheriger Wartezeit.

Wie werden kurzfristige frei werdende Wohnplätze vergeben (Schnellanschreiben an mehrere Personen)?

Aufgrund der Besonderheiten des studentischen Wohnens, kann es zu kurzfristigen Wohnplatzangeboten ca. 1-2 Wochen vor geplantem Einzug kommen, die in Form eines Schnellanschreibens vergeben werden. In einem solchen Fall erfolgt das Wohnplatzangebot an mehrere Bewerberinnen und Bewerber, die Zusage erhält gemäß dem Prioritätsgrundsatz die erste Rückmeldung. Alle anderen Bewerberinnen und Bewerber behalten ihren Platz auf der Warteliste.
Bitte beachten Sie: Sofern Sie die Zusage (erste Rückmeldung) von uns in Form eines Mietvertrags erhalten haben, senden Sie uns
diesen bitte fristgerecht unterschrieben wieder zurück. Bei nicht fristgerechter Rücksendung erlischt die Bewerbung.
Es kann sich erneut auf einen Wohnplatz beworben werden, jedoch nicht unter Anrechnung jedweder vorheriger Wartezeit.
Das Mietverhältnis kommt erst mit Unterschrift des Mietvertrags durch das STW zustande. In der Regel werden Erstmietverträge mit einer Mindestlaufzeit von einem Jahr abgeschlossen.

Was muss ich machen, wenn ich ein barrierefreies oder ein speziell für Behinderungen ausgestatteten Wohnplatz benötige?

Liegt eine Beeinträchtigung in Form einer körperlichen Behinderung oder sonstiger Gründe einer besonderen Härte vor, kann dies bei der Wohnplatzvergabe priorisierend berücksichtigt werden. Die entsprechenden Nachweise sind der Bewerbung beizulegen. Die Bewerbung erfolgt zunächst online.

Zu beachten in diesem Fall:
Das Häckchen aufgrund eines Härtefalles ist in der Bewerbungsmaske unbedingt zu setzen.
Nachweise:
a. Schwerbehinderten Ausweis oder Feststellungsbescheid
b. Fachärztliches Attest (Attest eines Facharztes, welcher für den aufgrund der vorliegenden gesundheitlichen Einschränkung zuständig ist (bzw. die Fachausbildung hat) in deutsch, ggf. in englischer Übersetzung.
c. schreiben Sie parallel eine E-Mail an: haertefaelle@stwm.de mit einer kurzen Schilderung Ihrer Situation und den Bedarf an Wohnraum, den Sie benötigen

Sie erhalten nach Prüfung der Situation und Unterlagen zeitnah eine Antwort per E-Mail.

Kann ich das mir angeboten Zimmer vorher besichtigen?

Nein. Wir vermitteln keine Besichtigungstermine. Da unsere Wohnplätze durchgängig belegt sind, können wir keine offiziellen Besichtigungen organisieren.
Fotos der Anlagen und detaillierte Beschreibungen finden Sie auf unserer Website.

Wie sind die Mietvertragslaufzeiten geregelt?

Für Bachelor/-Lehramts/-Diplom/-Magister- und Staatsexamensstudiengänge gilt eine maximale
Wohnzeit von sieben Semestern, für Masterstudiengänge von vier Semestern. Eine Kumulation ist
ausgeschlossen. Bei einem Studiengangwechsel bleibt die Restwohnzeit erhalten. Die Voraus-
setzungen zur Wohnberechtigung müssen während der gesamten Wohnzeit vorliegen.

Warum wird mein Mietvertrag befristet abgeschlossen?

Wir passen unsere Mietverträge dem Studienverlauf an. Aufgrund von Sanierungen/ Baumaßnahmen kann die Laufzeit allerdings variieren. Eine Zusatzinformation darüber erhalten Sie zusammen mit dem Mietvertrag. Eine Verlängerung ist jedoch aufgrund von nicht ausgeschöpfter regulärer Wohnzeit ggf. möglich.

Unter welchen Voraussetzungen kann ich meinen Mietvertrag über die Befristung hinaus verlängern?

Geltende Regelungen bei Mietvertragsabschluss NACH dem 01.04.2024:

Die Wohnzeit kann in besonderen Fällen verlängert werden. Zum Beispiel bei noch nicht ausgeschöpfter regulärer Wohnzeit, insbesondere
• bei Vorliegen eines akuten Härtefalls (insbesondere schwere Erkrankung, Tod eines nahen Angehörigen, Ehescheidungsverfahren, Schwangerschaft und Elternschaft im Studium)
• bei außerordentlichem studentischen Engagement
• bei nachweislich anstehendem Studienabschluss innerhalb eines weiteren Semesters (sog. Examensverlängerung). Die Examensverlängerung stellt die letzte Verlängerungsmöglichkeit dar.

Für die Bewertung der Härtefälle kann der Härtefallausschuss (siehe auch Punkt 6 der Richtlinie zur Wohnplatzvergabe) herangezogen werden, für die Bewertung des außerordentlichen studentischen Engagements kann eine Kommission aus Vertreterinnen und Vertretern der Wohnheime und des STW herangezogen werden.
Die Verlängerung aufgrund von Krankheit und aufgrund anstehendem Studienabschluss ist grundsätzlich auf jeweils ein Semester begrenzt. Die Verlängerung aufgrund außerordentlichem studentischen Engagements ist auf maximal zwei Semester begrenzt. Ausnahmen kann die Kommission festlegen.

Regelung bei Mietvertragsabschluss VOR dem 01.04.2024

Alle bis zum 31.03.2024 erworbenen Honorarsemester für eine etwaige Verlängerung der Wohnzeit bleiben bestehen. Die maximale Wohnzeit darf dabei 10 Semester nicht übersteigen.

1. Haussprecher und Wohnheim-/Servicepaket-Tutoren erhalten auf Antrag eine Verlängerung von bis zu maximal 4 Semestern pro Person.

3. Netzwerkadministratoren
Netzwerkadministratoren erhalten auf Antrag Honorarsemester von bis zu maximal 4 Semestern pro Person.

4. Besonderes soziales Engagement
Für besonderes Engagement in der Wohnanlage vergibt das StwM auf Antrag Honorarsemester von bis zu maximal 2 Semestern pro Person/Tätigkeit.

Für die Bewertung der Härtefälle kann der Härtefallausschuss (siehe auch Punkt 6 der Richtlinie zur Wohnplatzvergabe) herangezogen werden.

Die Verlängerung aufgrund von Krankheit und aufgrund anstehendem Studienabschluss ist grundsätzlich auf jeweils ein Semester begrenzt.

Die Frist zur Beantragung eines Verlängerungssemesters ist jeweils der 01.06. bei Mietvertragsende zum 30.09. eines Jahres, bzw. der 01.12. bei Mietvertragsende zum 31.03. eines Jahres. Der Antrag wird per E-Mail anhand des entsprechenden Formulars gestellt.
Wohnzeitverlängerungen werden ausschließlich durch das STW und nur semesterweise genehmigt und stellen stets eine Einzelfallentscheidung dar. Ein Rechtsanspruch auf eine Wohnzeitverlängerung besteht nicht.

Kann ich eine Wohnzeitverlängerung aufgrund besonderer Härte beantragen?

Ja. Bitte lesen Sie hierzu die Frage zur allgemeinen Wohnzeitverlängerung und die Punkte 3 und 6 in der Richtlinie zur Wohnplatzvergabe.

Erhalte ich eine Erinnerung, dass mein Mietvertrag endet?

Ja. Bei Mietvertagsende zum 30.09. eines Jahres erhalten Sie im Zeitraum Mitte April bis Anfang Mai des selben Jahres eine E-Mail mit allen weiteren Informationen zur Verlängerung der Wohnzeit. Der Antrag ist fristgerecht mit allen Nachweisen bis spätestens 01.06. des aktuellen Jahres abzugeben.
Später eingereichte Anträge können nicht mehr berücksichtigt werden.
Bei Mietvertagsende zum 31.03. eines Jahres erhalten Sie im Zeitraum Mitte Oktober bis Anfang November des vorherigen Jahres eine E-Mail mit allen weiteren Informationen zur Verlängerung der Wohnzeit. Der Antrag ist fristgerecht mit allen Nachweisen bis spätestens 01.12. des aktuellen Jahres abzugeben.
Später eingereichte Anträge können nicht mehr berücksichtigt werden.

Muss ich die Kaution vor Einzug überweisen?

Nein. Die Kaution wird in der Regel 20 Tage nach dem Erhalt der E-Mail "SEPA Ankündigung - Studierendenwerk München Oberbayern" abgebucht.

Wann wird die Miete abgebucht?

Die Abbuchung der Miete erfolgt jeweils zum 8. Tag eines Monats.
Wann die Abbuchung der ersten Miete erfolgt, entnehmen Sie bitte unserer E-Mail "SEPA Ankündigung - Studierendenwerk München Oberbayern", welche Sie
Bis zum 3. des Monats erhalten.

Wann und wo erhalte ich meine Schlüssel zum Einzug?

Zusammen mit der Rücksendung des vom Studierendenwerk unterschriebenen Mietvertrages erhalten Sie ebenfalls im Anhang die jeweilige, für Ihre Wohnanlage passende, Information zur Schlüsselausgabe.

Wofür ist der mit dem Mietvertrag übersandte "Hinweiszettel bei Einzug"?

Die Wohnplätze des Studierendenwerks München Oberbayern werden nahtlos vermietet.
Es besteht die Möglichkeit, dass Schäden in Ihrem Zimmer vorhanden sind und/oder noch anstehende Malerarbeiten nach Ihrem Einzug durchgeführt werden.
Mit den Unterlagen zum Mietvertrag erhalten Sie ein Formular, auf welchem Sie Schäden/Besonderheiten, die bei Einzug vorhanden sind, bitte melden.

Beachten Sie, dass bestehende Schäden, die nicht innerhalb der ersten zwei Wochen nach Einzug angezeigt wurden, nach Mietvertragsende von Ihrer Kaution abgezogen werden. Der ausgefüllte Hinweiszettel ist beim Hausmeister abzugeben.

Was muss ich nach Einzug alles machen?

Alle wichtigen Informationen zum Einzug finden Sie auf unserer Homepage unter der Rubrik Wohnen beim Studierendenwerk.

Sie erhalten nach Ihrem Einzug zusätzlich eine E-Mail von unserem Servicedesk mit allen wichtigen Informationen, sowieauch die Melde-/Wohnungsgeberbestätigung.

Muss ich den Rundfunkbeitrag (GEZ) selber zahlen?

Ja. Für Internet, Rundfunk und Fernsehen ist in Deutschland ein Betrag pro Haushalt zu entrichten.
Auch Studierende, die in Studierendenwohnheimen leben, sind beitragspflichtig (wer BAföG erhält kann sich befreien lassen).
Der Beitrag ist nicht in der Miete enthalten.
Teilweise kann dieser mit der WG geteilt werden. Bitte fragen Sie Ihre WG-Mitbewohner/-innen.
Die Übernahme des Rundfunkbeitrages durch das Studierendenwerk ist mietrechtlich nicht möglich.
Alle Informationen für Studierende finden Sie unter www.rundfunkbeitrag.de.
 Nach erfolgter Anmeldung bei der Meldebehörde übermittelt die Behörde i. d. R. die Daten an den ARD ZDF Beitragsservice. Das bedeutet,
dass jeder Bewohner/jede Bewohnerin separat angeschrieben wird und folglich auf das Schreiben reagieren muss, um mögliche Strafe
zu vermeiden.

Kann ich meine eigenen Möbel mitbringen?

Ja. Unsere Zimmer sind grundmöbliert. Gerne dürfen Sie Ihr angemietetes Zimmer darüber hinaus selber gestalten z.B. kleinere Möbel mitbringen.
Davon ausgenommen sind die Gemeinschaftsräume in den WGs. Diese sind nicht mitvermietet, sondern lediglich zur zweckmäßigen Nutzung überlassen. Deshalb dürfen Sie hier keine eigenen Möbel und Gegenstände aufstellen.
Lagerungsmöglichkeiten für die vorhandenen Möbel sind nicht vorhanden. Um die Einlagerung müssen Sie sich bei Bedarf selbst kümmern.
WICHTIG: Die von uns gestellten ausgelagerten Möbel müssen nach Ihrem Auszug wieder im Zimmer vorhanden sein. Fehlendes Mobiliar wird Ihnen in Rechnung gestellt.

Gibt es Waschmaschinen in den Wohnanlagen?

Ja. Bitte informieren Sie sich vor Ort wo sich in Ihrer Wohnanlage die Waschmaschinenräume befinden. Gerne helfen Ihnen auch die Tutoren vor Ort dabei, sich in der Wohnanlage zurecht zu finden.

Ich habe einen Mangel/Schaden in meinem Zimmer festgestellt. Wie gehe ich vor?

Bitte loggen Sie sich auf unserer Homepage unter "Mein Account" ein und füllen eine Schadensmeldung aus.
Alternativ finden Sie im Bereich des Hausmeisterbüros Ihrer Wohnanlage einen QR-Code, den Sie scannen können. Auch von dort kommen Sie direkt zur Online-Schadensmeldung.
Die Zugangsdaten bestehen in der Regel aus der bei uns hinterlegten Mailadresse und einem automatisch generiertem Kennwort, welches nicht selber geändert werden kann.
Dieses haben Sie bereits bei der Bewerbung erhalten und ist selbiges wie das zum Upload der Immatrikulation.

Kann ich meinen Mietvertrag vorzeitig kündigen?

Ja. Bitte wenden Sie sich dazu direkt per E-Mail oder persönlich an Ihre zuständige Verwaltungsstelle.

Was muss ich bei meinem Auszug beachten bzw. am Auszugstag alles machen?

Sie erhalten ca. 4–6 Wochen vor Auszug eine E-Mail mit allen Informationen zum Auszug.
Diese beinhaltet z.B. was zu reinigen ist, wo die Schlüssel abzugeben sind und einige weitere Informationen über die Kautionsrückzahlung.

Wie erhalte ich meine Post an die neue Adresse?

Bitte richten Sie bei der Post einen sog. Nachsendeauftrag ein. Damit wird Ihre Post automatisch an die neue Adresse weitergeleitet und landet nicht aus Versehen im alten Briefkasten.

Wo und wann muss ich meinen Schlüssel zurückgeben?

Sie erhalten ca. 4-6 Wochen vor Auszug eine E-Mail mit allen Informationen zum Auszug.
Diese beinhaltet z.B. was zu reinigen ist, wo die Schlüssel abzugeben sind und einige weitere Informationen über die Kautionsrückzahlung.

Kann ich einen persönlichen Termin zur Abnahme des Zimmers mit dem Hausmeisters vereinbaren?

Ja. Bitte beachten Sie: Die Wohnplätze des STWM werden nahtlos vermietet. Sofern Sie es wünschen bei der Abnahme persönlich am Auszugstag anwesend zu sein, kann dies u.U. zu größeren Wartezeiten führen. In diesem Fall bitten wir um Ihr Verständnis, denn die Wartezeit resultiert aus einer großen Zahl ausziehender Bewohner. Bitte vereinbaren Sie rechtzeitig einen Termin mit dem Hausmeister.

Wann bekomme ich meine Kaution zurück?

Die volle Kaution wird drei bis vier Monate nach Mietvertragsende auf das von Ihnen zuletzt genannte Konto erstattet, sofern keine Schäden bei der Wohnplatzrückgabe festgestellt wurden oder andere offene Forderungen bestehen.
Bitte beachten Sie, dass für die ausstehende Betriebskostenabrechnung 150,00 Euro einbehalten werden.

Darf ich meinen Wohnplatz zwischenvermieten?

Ja. Bitte lesen Sie dazu die Regelungen zur Zwischenmiete und melden diese fristgerecht unter Vorlage aller benötigten Nachweise bei Ihrer zuständigen Verwaltungsstelle an.
Nachweise:
- Grund der Zwischenvermietung (z.B. Praktikumsnachweis usw.)
- Immatrikulation Untermieter/-in
- Ausgefüllte Anmeldung zur Untermiete
Bitte beachten Sie: Die Zeit der Untermiete wird als Wohnzeit angerechnet und kann im Nachhinein NICHT an die reguläre Wohnzeit angehangen werden.

Was mache ich mit meinem Wohnplatz, wenn ich ins Ausland oder ins Praktikum gehe?

Sie haben hierzu zwei Möglichkeiten:

1. Sie vermieten Ihren Wohnplatz für die Zeit in der Sie nicht da sind unter. Bitte lesen Sie dazu die Regelungen zur Zwischenmiete und melden diese
ggf. fristgerecht unter Vorlage aller benötigten Nachweise bei Ihrer zuständigen Verwaltungsstelle an.
Nachweise:
- Grund der Zwischenvermietung (z.B. Praktikumsnachweis usw.)
- Immatrikulation Untermieter/-in
- Ausgefüllte Anmeldung zur Untermiete
Bitte beachten Sie: Die Zeit der Untermiete wird als Wohnzeit angerechnet und kann im Nachhinein NICHT an die reguläre Wohnzeit angehangen werden.

2. Sie beantragen eine sog. Wiederaufnahme. Diese ist jedoch nur möglich bei Abwesenheit von 1 Semester und nicht für z.B. nur 3-4 Monate.
Sie können die Mietzeit für ein Semester aussetzen, sofern Sie noch 1 Jahr Restwohnzeit haben. Hierzu setzen Sie sich bitte mit Ihrer zuständigen Verwaltungsstelle in Verbindung. Dort müssen Sie die Wiederaufnahme beantragen.
Achtung: Sie müssen die komplette Zeit in der Sie nicht vor Ort sind, durchgehend an Ihrer Hochschule in München, Freising oder Rosenheim immatrikuliert sein, egal ob beurlaubt oder nicht.

Ablauf:

  1. Sie vereinbaren einen Auszugstermin mit der Verwaltungsstelle und beantragen unter Vorlage der Nachweise eine Wiederaufnahme.
  2. Sie geben einen ungefähren Zeitraum an, ab dem Sie voraussichtlich erneut einen Wohnplatz benötigen.
  3. Sie räumen Ihren Wohnplatz zum vereinbarten Termin komplett. Dieses wird neu vermietet.
  4. Sie melden sich ca. 6-8 Wochen vor gewünschtem erneuten Einzug bei Ihrer zuständigen Verwaltungsstelle und geben Bescheid, wann Sie wieder einziehen möchten. Sie werden dann bei der Belegung wieder mit eingeplant. A

Achtung: Ohne Rückmeldung Ihrerseits planen wir Sie nicht automatisch wieder ein.