100 Jahre Studentenwerk München

FAQs Fire Studentenstadt Freimann

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The disaster that occurred in House 13 in the Studentenstadt Freimann Hall of Residence on 16 February 2021 was a terrible shock to all of us. The house’s sauna area was burnt out completely during the night and, due to the build-up of smoke, some residents of the house were seriously injured. One seriously injured student died in hospital on 1 March 2021.

This tragedy has been very emotional and upsetting for us and for many students. Apart from the emotional strain, there have also been many questions and uncertainties to cope with in the days that followed the tragedy. We would therefore like to answer your questions on this page to provide you with as much information as possible regarding the situation and explain to you our decisions.

Due to the ongoing investigations, we cannot comment on certain points. We are cooperating with the authorities in charge and are doing everything in our power so that the situation is clarified as quickly as possible.

Should you have any other questions, please do not hesitate and contact us – if possible, send an email to wohnen@stwm.de.

FAQs Brand Studentenstadt Freimann

What caused the fire in House 13 in the Studentenstadt?

The investigations of the police are still going on. The cause of the fire is still unknown. The Munich Student Union has not received any additional information from the investigating authorities even upon enquiry. Due to the ongoing investigations, we are not going to comment on any statements to the contrary in the media and are not going to make any statements with regard to possible causes of the fire. We are cooperating with the authorities in charge and are doing everything in our power so that the situation is clarified as quickly as possible.

Why did the residents of House 13 have to move out after the fire?

The fire severely damaged important supplies which are located in the basement of the house. Due to this damage, the house cannot be inhabited at the moment.

Why are firewatch teams present at several houses at the moment?

Because of the fire disaster on 16.02.2021, the Munich Student Union is going to have its entire real estate thoroughly re-examined in regard to fire safety. The City of Munich’s Fire Department irregularly carries out fire safety inspections, known as a “Feuerbeschau”. The defects discovered are then immediately remedied by technical personnel. Last autumn, the Feuerbeschau took place in the Studentenstadt for the Houses 9 and 12. The defects discovered were remedied. Because of the fact that these two buildings were constructed at the same time as House 13, they are being re-examined. In general, inspections are always only a snapshot. Since the buildings are also subject to constant change due to being inhabited, the Munich Student Union will have an additional inspection carried out as a precaution.

The firewatch teams that were organized by the Munich Student Union are employees of a security service, whose job it is to ensure the halls are safe and to immediately call the fire brigade in the case of a fire. We organized this additional service as our halls’ caretakers have other tasks to carry out and cannot continuously inspect the houses.

What exactly is a firewatch team?

A firewatch team consists of two security employees and is a form of organizational fire protection. Engaging a firewatch is a mere precautionary measure. In the case of a fire, it ensures that the fire brigade is alerted earlier and the students are made aware of the danger more quickly.

Will the additional cost caused by the firewatch be passed on to the tenants, so that the rent will increase?

No, the cost for the firewatch will not affect our students’ rent.

What is the connection between the fire in House 13 and the plans for renovating other halls of residence?

Basically, we have been planning for some time now to carry out extensive renovations in large parts of the Studentenstadt. Negotiations are being carried out with the Bavarian State Ministry of Housing, Building and Transport with regard to financing. Our next step will focus on Houses 9 and 12. In order to be able to carry out renovations - or partial renovations - we have decided that when students in these houses move out of their rooms, these rooms are to remain vacant.  The concrete renovation concepts are currently being devised. Carrying out extensive renovations would be sheer impossible in a fully inhabited building. So far as it is possible, this gradual procedure is to prevent our current residents from having to move unnecessarily. These long-term renovation plans existed already before the fire in House 13 occurred. Due to the damage caused by the fire, House 13 has obviously come to the fore with regard to these plans

When will the residents of House 13 get a new room to live in?

Several residents were already able to move into a new room on 16.02.2021. Roughly 40 residents got a new place to live on 1 March. Some residents have in any case terminated their tenancy agreement; the rest of the residents can, in all probability, move into a new room on 1 April.

Are there any residents of other houses who also have to move?

At the moment, no residents of the Houses 9 and 12 in the Studentenstadt have to move. Residents in our other halls of residence do not have to move either. In order to be able to carry out renovations - or partial renovations - we have decided that when students move out of their rooms in the Houses 9 and 12, these rooms are to remain vacant. We will possibly also choose this method for other upcoming renovations. The advantage of this procedure is that as few residents as possible have to move but that we are still flexible with regard to necessary renovations

How can I organize moving from the hotel to my new room?

If necessary, we can also support you with moving your belongings from the hotel to your new room. Please contact our Service Desk, if you require any help: wohnen@stwm.de – all students staying in hotels already received an email from us. The service for moving will be available on 01.04.2021.

The sports hall will be open from 9:00 a.m. to 12:00 noon and from 2:00 p.m. to 4:00 p.m. on 01.04.2021.

You will get your new keys from the administration in charge of your hall of residence. You will be sent an email from our colleagues in the administration containing more details.

How do I get to my belongings stored in the sports hall?

Please arrange an appointment with our employees of the technical department. The best way would be to write an email to wohnen-technik@stwm.de or give them a ring during the opening hours.

Phone opening hours:
Monday to Friday 9:00 a.m. to 12:00 noon
Tuesday and Thursday 2:00 p.m. to 4:00 p.m.
Tel: 089 - 38196-1301/-1302/-1306

Where can I now study in peace and quiet?

Due to corona regulations, the reading rooms (including the ones in the Staatsbibliothek) are closed. We do not know for how long this will be the case. At the moment, the only possibility to study is probably at home.

Am I offered a parking place if I am living in a room temporarily?

If you have been accommodated in a different hall of residence, there will probably be parking places available (some free of charge, some you have to pay for). Unfortunately, we will not be able to pay for any parking fees that may occur.

Where can I turn to if I have any questions concerning my old/new accommodation?

Any questions concerning your accommodation should be, as usual, directed to your hall’s administration. If you live in the Studentenstadt, please send an email to: wohnen-team2@stwm.de.

Can I refuse an accommodation offer?

We are doing our very best to again offer you a room in the Studentenstadt but cannot guarantee that it will work out. Should you prefer to move into a different hall of residence, we will, of course, try and make this possible for you. In calendar week 8, we enquired with all the residents as to their preferences. Should our first offer not appeal to you, we will contact you and look for other possibilities. For orientation purposes, we also have a look at your application, in which, generally, three halls of residence are stated.

What do I have to do if my personal belongings were damaged by the fire?

In general, liability coverage for private property brought into the living quarters must be taken out through a household contents insurance policy (e.g. through your parents or yourself), which is to be used in the event of damage.

If you have further questions, please contact our Service Desk, if possible, by email: wohnen@stwm.de

What do I have to do if I was in need of medical assistance and paid for it myself?

Certain expenses, such as medication, seeing a doctor, ambulance services or therapy are refunded.
For this purpose, please contact our Service Desk (wohnen@stwm.de). We will then send you a form, which you have to fill in and send back to us.

Will it be possible to move back into House 13 anytime soon? If yes, can we move back into our old rooms?

We cannot answer that question at present. The first step will be to document and assess the damage. After that, we will be able to judge if the house can be re-inhabited after the fire damage has been repaired or if it would make more sense to carry out a complete renovation.

Will I get my rent back if I do not require a room in a hotel and have not moved into a new room?

Yes, if you have not been staying in a hotel nor have moved into another room (moved directly) in one of our halls of residence, you will be credited or refunded that part of the rent.

What about the deposit paid by the residents of House 13?

It is not yet clear whether House 13 in the StuSta will be partly renovated or completely. The tenants will therefore get their deposit back or it will be transferred to their new accommodation without their rooms having been officially inspected.

Is it possible to extend my residency due to the special circumstances?

Please understand that it is generally not possible to extend your residency despite the special situation at the moment. In special cases of hardship, however, we will of course decide individually as usual.

What are the plans regarding the self-administration of the hall of residence and the many communal areas in the StuSta?

Due to the current corona regulations, opening communal areas is not possible at the moment. We hope that a relaxing of restrictions will soon be possible. Apart from this, a concept will have to be devised in order to ensure future procedures have a sound legal basis. This will require further talks between the hall’s self-administration and the Student Union.

Who can help me if I am currently not capable of taking exams due to the strains of the past few weeks?

We advise you to contact your university right away (faculty, examination office) to talk about how to go on from here.

Who can I turn to if I can’t cope with all that has happened?

Anyone affected by this tragedy can contact our Advice Centre. Apart from that, there are also many other services you can turn to; we have put together the following list for you.




Outside our opening hours, you can also contact the following services:

Evangelische Telefonseelsorge (Protestant pastoral phone line)

Tel: 0800 - 111 01 11

Katholische Telefonseelsorge (Catholic pastoral phone line)

Tel: 0800 - 111 02 22

Münchner Insel

Marienplatz, underground level, 80331 Munich

Tel: 089 - 22 00 41 and 089 - 21 02 18 48

Mon to Fri: 9:00 a.m. to 6:00 p.m. and Thurs: 11:00 a.m. to 6:00 p.m.



Available by phone 24 hours a day

Tel: 0800 - 655 3000


DIE ARCHE Suizidprävention und Hilfe in Lebenskrisen e.V.

Saarstraße 5, 80797 München

Tel: 089 - 33 40 41

Mon to Fri: 9:00 a.m. to 1:00 p.m. and 2:30 p.m. to 5:00 p.m.